free geoip





Dealing With Difficult People

Pub Date : 2006-04-07 | Author : Dr. Rick Brinkman | Publisher : McGraw Hill Professional

ISBN 10 : 0071487158
ISBN 13 : 9780071487153

Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining,..